Privacy policy

Privacy Policy

WHO ARE WE AND WHAT IS OUR APPROACH TO YOUR PRIVACY?

Mi Love Tekstil İthalat İhracat Limited Şirketi ("we", "our", "us") is a company incorporated in Turkey and selling fashion products internationally, including to the United Kingdom via our website www.mimagiclove.com. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information, your rights under the UK General Data Protection Regulation (UK GDPR), and how you can manage your data

DATA CONTROLLER

Mi Love Tekstil İthalat İhracat Limited Şirketi is the data controller of your personal information.

📧 Email: info@mimagiclove.com
📍 Address: Çerkeşli OSB Mah. IMES 5. Blv. No:9, Dilovası / KOCAELİ, Turkey

WHAT INFORMATION WE COLLECT

We may collect and process the following personal data:

Identity Data: Name, date of birth, gender
Contact Data: Address, email, phone number
Account Data: Username, password, purchase history
Transaction Data: Order and payment information (via third-party secure processors)
Marketing Data: Preferences regarding promotional messages
Technical Data: IP address, browser type, cookies, device information
Usage Data: Interaction with our website and services
Third-Party Data: From payment processors, advertising providers, or public sources

HOW WE USE YOUR PERSONAL DATA

We process your data under the following lawful bases:

Contract Performance: To deliver your orders and provide customer service
Consent: For email/SMS marketing (you can withdraw at any time)
Legal Obligation: To comply with tax, accounting, and consumer regulations
Legitimate Interests: To analyze, improve, and protect our services

SHARING YOUR INFORMATION

We may share your data with:

Trusted third parties (e.g., delivery providers, payment services)
Marketing and analytics platforms (e.g., Google Analytics, Meta Ads)
Legal/regulatory authorities if required
In the event of a company transfer or restructuring

INTERNATIONAL DATA TRANSFERS

As a Turkish company, we may process or store your data outside the UK. When transferring data internationally, we ensure safeguards such as:

Standard Contractual Clauses (SCCs)
Transfers to jurisdictions with UK adequacy decisions

DATA RETENTION

We retain your personal data as follows:

Active accounts: As long as you use our services
Inactive accounts: Deleted after 6 years unless required longer by law
Marketing consent: Until you withdraw consent

YOUR RIGHTS UNDER UK GDPR

You have the right to:

Access your personal data
Request rectification or erasure
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise your rights, please contact us at info@mimagiclove.com.

COOKIES AND TRACKING

We use cookies and similar technologies to enhance your shopping experience. You can manage cookie preferences via your browser or see our full Cookie Policy for more details.

SECURITY MEASURES

We implement appropriate security controls to protect your data, including:

Secure servers
SSL encryption
Regular data access reviews and audits

THIRD-PARTY LINKS

Our site may include links to other websites. We are not responsible for their privacy practices. Please review their privacy policies individually.

KLARNA OR OTHER PAYMENTS

If you choose Klarna or other third-party payments, their privacy policies apply in addition to ours.

CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. Any significant changes will be notified to you via email or on our website.

CONTACT US

For any questions, data access requests, or complaints:

📧 Email: info@mimagiclove.com
📍 Address: Çerkeşli OSB Mah. IMES 5. Blv. No:9, Dilovası / KOCAELİ, Turkey
🔗 UK Complaints: You may also contact the Information Commissioner's Office

Last updated: July 2025